Dear Valued Customers,
We hope this message finds you well.
We are pleased to announce the launch of our new incident management system service,
ICE – ORCA Incident Control and ArchivE.
ICE is a cloud-based database system designed to handle a wide range of issues in ship management, including “marine accidents,” “daily equipment troubles,” “PSC observations,” “crew injuries and illnesses,” and “near misses.”
Incidents are assigned a unique number by the system and can be accessed via the cloud. Progress updates and related documents are also archived. Users can access ICE to monitor the status of each incident, including whether they are OPEN or CLOSED and any deadlines.
As a web-based system, ICE requires no software installation and can be accessed from the office, home, or while traveling. Ships without web access can also use ICE via email.
The system allows for customization of incident types for each company and includes a warning mechanism to alert responsible personnel about incident deadlines.
The need for an “incident management system” has increased due to requirements like TMSA and cybersecurity measures. ICE was developed to meet these demands and is an excellent tool for ship management.
For more details, please refer to the attached document.
Thank you for your continued support.