Dear Valued Customers,
We hope this message finds you well.
The maritime industry has been significantly affected by the spread of COVID-19. In ship IT operations, sending technicians overseas has become extremely challenging. While we continue to provide onsite services within Japan, the situation remains unpredictable.
In these circumstances, remote access solutions have proven to be highly effective. Although remote work cannot completely replace all onsite technician tasks, it can facilitate troubleshooting and configuration changes.
Remote access is possible via satellite connections, but 4G connections available during port calls are especially valuable.
・4G connections available in Japan
・Worldwide 4G connections available in various ports around the world
With these connections, it is possible to connect to ORION PLUS onboard and perform remote support during emergencies. We highly recommend equipping ships that lack these capabilities with the necessary 4G connections.
All ships equipped with ORION PLUS have 4G-WiFi connectivity capabilities. For more information on 4G connections, please feel free to contact us.
Thank you for your continued support.