Dear Valued Customers,
We hope this message finds you well.
The spread of COVID-19 has impacted various aspects of the maritime industry. We understand that ship management companies may find it challenging to have their system integrators attend onboard services. While overseas ship visits are currently hindered, we are also concerned about the potential difficulties of domestic visits in Japan.
In this situation, we would like to introduce methods for conducting remote meetings (video conferences) with ships.
For ships equipped with our ORiON Plus system, the capability to connect to a 4G network during port stays is available.
Additionally, all PCs provided by ORCA are equipped with TeamViewer software for remote maintenance. The laptops also come with the necessary camera and audio devices for video conferencing.
Using these tools, it is possible to conduct video conferences between shore and ship. With a 4G connection, video conferences can be held with sufficient speed and performance. We highly recommend utilizing this method as a means of meeting with ships during the COVID-19 pandemic.
Possible uses include:
・Meetings with the captain
・Pre-ISM audit discussions
・Crew evaluation interviews
・Information exchange regarding onboard issues
We have prepared the necessary equipment for the shore side and a procedure manual for conducting meetings. Please feel free to contact us for more information.
Thank you for your continued support.